U of TEARS tote bag

We recommend taking a gentle approach to caring for your tote bag, as they tend to look better with age. We do not recommend washing them, as they may shrink to some extent. If necessary, a gentle hand wash in cold water is recommended, followed by ironing with a slightly wrinkled iron. Avoid scrubbing the pattern vigorously or using a damp cloth to clean a dirty area. Please do not soak the bag or expose it to direct sunlight. We advise storing it properly to maintain its quality. We believe that our tote bags are not only cutest but also long-lasting companions that will stay with you for years to come! :)

Free shipping in Canada on orders $110+ (please be mindful that free shipping is still a cost to our small business). All items are dispatched using Canada Post. We are working on getting your shipments out within 2-5 business days (weekends excluded) of us receiving your order. We appreciate your patience. 

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CANADIAN SHIPPING RATES BY PROVINCE*

• Ontario - $12

• Quebec - $15

• Manitoba, Alberta, Saskatchewan, British Columbia, Nova Scotia, PEI, New Brunswick - $20

• Nunavut, Northwest Territories, Yukon, Newfoundland - $25

* Taxes will be added to your shipping charges according to your location

SHIPPING TO CONTINENTAL USA 

• Flat rate - $22

As a newly established small business, we only accept returns if there's a mistake on our part. Otherwise, exchanges are the only option available. If you have any queries, please email us at dumbdumb.studio@gmail.com and provide your order details. We're here to offer further assistance. Please note, do contact us within 14 days of receiving your order.